SideURL SideURL

Frequently Asked Questions

Everything you need to know about SideURL. Can't find what you're looking for? Check our blog or sign up to get started.

Getting Started

What is SideURL?

SideURL is a free link-in-bio tool that lets you create a personalized page to share all your links, social profiles, products, and content in one place. It is designed for creators, influencers, businesses, and anyone who wants a clean, customizable hub for their online presence.

SideURL includes features like a shop block, gallery, blog, click analytics, QR codes, and multiple themes — all available on the free plan. Whether you are a YouTuber, TikTok creator, musician, streamer, or small business, SideURL gives you the tools to build a professional online presence in minutes.

How do I create a bio page?

Creating a bio page with SideURL takes under a minute:

  1. Sign up at sideurl.com/signup with your email and choose a username.
  2. Customize your profile — upload an avatar, add a banner, and write a short bio.
  3. Add your links — paste URLs for your social profiles, websites, store, or any other destination.
  4. Choose a theme — pick from multiple color schemes and layouts to match your brand.
  5. Share your page — copy your SideURL link and add it to your Instagram bio, TikTok profile, YouTube description, or anywhere else.

No coding or design skills are needed. Everything is managed from your dashboard with a simple drag-and-drop interface.

Can I import my links from another platform?

Yes. SideURL supports WordPress WXR imports for blog content. For links, you can manually add them from your dashboard in just a few clicks. If you are coming from another link-in-bio tool like Linktree, the process is straightforward: sign up, add your links, choose a theme, and update your social media bios with your new SideURL page URL.

If you have a large number of links, you can add them quickly through the dashboard. Most users are fully set up in under five minutes.

Pricing & Plans

Is SideURL free?

Yes. SideURL offers a free plan with unlimited links, a shop block, gallery, blog, click analytics, QR codes, and multiple themes. There are no limits on the number of links you can add, and core features remain free forever.

A Pro plan is available for users who want custom domains, advanced analytics, and priority support. But the free plan is fully functional and does not expire or require a credit card.

How do I upgrade to Pro?

Log in to your dashboard and navigate to the Pricing page. Choose the Pro plan that fits your needs and complete the checkout. Your account will be upgraded immediately, and you will unlock features like custom domains, advanced analytics, and more.

If you have any questions about Pro features before upgrading, feel free to reach out through the blog or contact us directly.

Can I use a custom domain?

Yes. Custom domains are available on the Pro plan. You can connect your own domain name (for example, links.yourname.com) to your SideURL page. Setup involves adding a DNS record to your domain and entering the domain in your dashboard settings. The process usually takes just a few minutes, and your page will be accessible via your custom domain.

Features

How do I track clicks and analytics?

SideURL includes built-in click analytics on all plans. From your dashboard, go to the Analytics section to see how many clicks each link has received, where your traffic is coming from (referrers), and daily traffic trends. Pro users get access to advanced analytics including country-level data, top referrers, and detailed traffic breakdowns.

You can also export your analytics data for further analysis or reporting.

What content blocks are available?

SideURL offers a wide range of content blocks:

  • Links — add URLs with custom titles, descriptions, and thumbnail images
  • Banner — hero images at the top of your page
  • Gallery — photo and video grids
  • Shop — product listings with images, descriptions, and prices
  • Blog — embedded articles from your SideURL blog
  • Text & Fancy Heading — custom text blocks and styled headers
  • Video — YouTube, Vimeo, Twitch embeds
  • Embed — external content from any source
  • Widgets — countdown timers, Google Reviews, and more

Account & Security

Is my data secure?

Yes. SideURL uses secure HTTPS connections for all pages, bcrypt hashing for passwords, and follows security best practices. Your data is stored securely and is never shared with third parties.

How do I delete my account?

You can request account deletion from your dashboard settings. Go to Settings, scroll to the Danger Zone section, and follow the instructions to delete your account. This action is permanent and will remove all your links, data, and profile. Make sure to export any data you want to keep before proceeding.

I forgot my password. How do I reset it?

Go to the forgot password page and enter the email address associated with your account. You will receive an email with a secure reset link that expires in one hour. Click the link, set a new password, and you will be back in. If you do not receive the email, check your spam folder or try again.

Still have questions?

Create your free SideURL page and see it in action. No credit card required.

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